Skip to main content
Main Content FAQ Skip to main content
Main Content

Frequently Asked Questions

About payUSAtax™

1. Why choose payUSAtax?
2. Is my information secure?
3. What payment methods do you accept?
4. Who can use this service?
5. What federal tax types can be paid through this service and when?
6. How do I know what tax type to select?
7. What are the advantages of paying through this service?

Credit or Debit Card Convenience Fee Questions

8. What is the convenience fee for?
9. Who gets the convenience fee?
10. Is the convenience fee negotiable?
11. Can I deduct the convenience fee?
12. Will I be charged a cash advance fee?
13. Does the IRS get my payment method information?

Tax Payment Questions

14. How many payments can I make?
15. When will the IRS receive my payment?
16. How is the payment posted to my account?
17. Can I make a partial payment or use more than one card?
18. Will I receive a payment confirmation number?
19. What do I do with my payment confirmation number?
20. If I am married filing jointly, is my spouse's personal information required?
21. Do I need to mail anything to the IRS once my payment is completed?
22. If I make a Form 4868 Automatic Extension to File payment, do I have to file the IRS Form 4868?
23. Can I pay someone else's tax liability using my card?
24. Will I receive points from my card type?
25. Can I make a payment from overseas?
26. Can taxpayers filing form 1040 NR, U.S. Nonresident Alien Income Tax Return, use this service?
27. Who do I contact to establish an Installment Agreement Payment Plan?
28. How can I view upcoming recurring payments?
29. What would prevent me from getting a confirmation email?
30. Can I verify a prior payment?
31. Can I make a second payment without having to re-enter all of my personal information?

Cancellations and Error Questions

32. What if I want to cancel a payment after I receive a confirmation number?
33. If my card declines, who should I contact?
34. Who do I call regarding amount of tax owed or other matters concerning the tax return?
35. What if I accidentally paid more than I owe?
36. What if I made a duplicate payment?
37. What if I paid the wrong tax type?
38. What if my social security number or individual taxpayer identification number or employer identification number was wrong?
39. I used your service and received a non-payment notification from the IRS?
40. How do I modify or cancel recurring payments or email reminders?

About Value Payment Systems, LLC

1. Why choose payUSAtax?
payUSAtax was founded by Worldpay in partnership with Value Payment Systems to help taxpayers achieve Tax Payment Peace of Mind! Value Payment Systems, LLC founders have over 20 years of experience processing payments for the largest Tax Authorities including the IRS. By leveraging our experience and innovation, payUSAtax is able to offer a lower fee than other providers. Our simple, convenient, and secure online tax payment service allows the average taxpayer to complete their tax payment in less than 3 minutes. NOTE: This system is solely for paying Federal tax payments and not State tax payments.

2. Is my information secure?
At payUSAtax, security, privacy and accuracy are extremely important to us. payUSAtax has a Security Advisory Board consisting of the Chief Information Officer from Worldpay, Director of Network Security from Value Payment Systems, and in addition, as an authorized IRS service provider, all of our systems meet all of the extensive requirements necessary to participate in the program. To protect our customers' tax information we use the highest level SSL (Secure Sockets Layer) protocol and other leading security measures. Payment information will not be disclosed for any reason other than processing the transaction authorized by the taxpayer.

3. What payment methods do you accept?
payUSAtax accepts personal and business MasterCard, Discover, Visa, and American Express credit and debit cards, PayPal Credit, MasterPass, Visa Checkout, STAR, NYCE, Pulse, and Accel ATM/debit cards. A personal card is for personal or household use, rather than businesses. A business card is a charge card used to cover certain expenses incurred by business people or corporate executives. The corporate card helps separate business expenses from personal expenses. Additionally, the corporate card allows a company to keep track of all business-related spending.

4. Who can use this service?
Taxpayers who have a tax liability for the tax types accepted (see question 5 below for tax types accepted). NOTE: This system is solely for paying Federal tax payments and not State tax payment.

5. What federal tax types can be paid through this service and when?

Personal

  • Form 1040 Current Tax Return (all types including current year, prior years, installment agreements, amended returns, and Proposed Tax Assessment / CP 2000/CP2501/CP3219A) - Tax years ranging from 1998 - 2017: 01/01/18 at 9am ET through 01/01/19 at 7am ET.
  • Form 4868 Automatic Extension of Time to File - Tax Year 2017: 01/01/18 at 9am ET through the return due date.
  • Form 1040-ES Estimated Taxes - Tax year 2017: 01/01/18 at 9am ET through 02/01/18 at 7am ET.
  • Form 1040-ES Estimated Taxes - Tax year 2018: 03/01/18 at 9am ET through 01/01/19 at 7am ET.
  • Form 5329 Retirement Plans - Tax year 2017: 01/01/18 at 9am ET through 01/01/19 at 7am ET.
  • Trust Fund Recovery Penalty (including installment agreements) - Tax year 1998 - 2017: 01/01/18 at 9am ET through 01/01/19 at 7am ET.

Business

  • Form 940 Balance Due (all types including current year, prior years, installment agreement, and amended or adjusted returns) - Tax years ranging from 1998 - 2017: 01/01/18 at 9am ET through 01/01/19 at 7am ET.
  • Form 941 Balance Due (all types including current year, prior years, installment agreement, and amended or adjusted returns) - Tax years ranging from 1998 - 2017: 01/01/18 at 9am ET through 01/01/19 at 7am ET.
  • Form 943 Balance Due (all types including current year, prior years, installment agreements, and amended or adjusted returns) - Tax years ranging from 1998 - 2017: 01/01/18 at 9am ET through 01/01/19 at 7am ET.
  • Form 944 Balance Due (all types including current year, prior years, and amended or adjusted returns) - Tax years ranging from 2015 - 2017: 01/01/18 at 9am ET through 01/01/19 at 7am ET.
  • Form 945 Balance Due (all types including current year, prior years, installment agreements, and amended or adjusted returns) - Tax years ranging from 1998 - 2017: 01/01/18 at 9am ET through 01/01/19 at 7am ET.
  • Form 1041 Balance Due (all types including current year and prior years) - Tax years ranging from 1998 - 2017: 01/01/18 at 9am ET through 01/01/19 at 7am ET.
  • Form 1065 Balance Due (all types including current year and prior years) - Tax years ranging from 1998 - 2017: 01/01/18 at 9am ET through 01/01/19 at 7am ET.
  • Form 2290 Balance Due (all types including current year and prior years) - Tax years ranging from 1998 - 2018: 01/01/18 at 9am ET through 01/01/19 at 7am ET. NOTE - Tax Year 2018 is available on July 1st, 2018.

6. How do I know what tax type to select?
Reason For PaymentReason for Payment Help
Installment Agreement Make a regularly scheduled payment for your installment agreement, as shown on your CP521 or CP523 notice. If your installment agreement covers more than one tax period, select the earliest tax year for which a balance due was assessed.
Tax Return or Notice Make a payment with your recently filed original (not amended) return. If you have already made an annual tax return payment, select "Other." Please note: As a reminder, your payment satisfies your payment obligation only. Filing your return is a separate process that must be completed. IRS Direct Pay only accepts individual tax payments.
Extension Make a full or partial payment on your taxes in order to receive an extension without filing Form 4868, Application for Automatic Extension of Time to File for U.S. Form 1040 Individual Income Tax Return. Reminder this is an extension of time to file and not an extension of time to pay.
Estimated Tax Make estimated tax payments in advance of the timely filing of your return. Depending on your income, your payment may be due quarterly, or as calculated on Form 1040-ES, Estimated Tax for Individuals. You do not have to indicate the month or quarter associated with each payment.
CP2000/CP2501/CP3219A Make a full or initial payment for Proposed Tax Assessment Notices CP 2000, CP 2501, CP 3219A, or other proposed changes to your return. If you have an installment agreement, select Installment Agreement as the reason for payment.
Proposed Tax Assessment Make a full or initial payment for a proposed amount due based on a CP 2000, a Proposed Tax Assessment, or other proposed assessment to your return. Payments of this type may post in advance of the actual tax assessment. If you have an installment agreement, select Installment Agreement as the reason for payment.
Amended Return Make a full or initial payment on a recently filed Form 1040X, Amended U.S. Individual Income Tax Return, or when an amendment to your return results in a balance due to your Health Care Individual Responsibility. If you are making additional payments for a previously filed 1040X, select "Installment Agreement" or " Tax Return or Notice" for 1040 payments or Health Care Individual Responsibility payments.
Civil Penalty IRS assessment of a civil penalty on business or individual tax forms. Includes frivolous tax return, tax fraud, trust fund recovery, failure to pay, failure to file and accuracy penalties.
1040, 1040A, 1040EZ 1040: U.S. Individual Income Tax Return (also Form 1040A and Form 1040EZ)
Select Form 1040, 1040A, 1040EZ if you are making a payment on a balance due on your recently filed return, notice you received, an installment agreement, or a proposed tax assessment (such CP2000 or an Examination assessment) for your federal income tax return. IRS individual tax form used to report income, make allowable income adjustments, and claim tax credits. The form allows the taxpayer to determine if additional taxes are owed or if tax has been overpaid and a refund is due.
1040ES 1040ES: Estimated Tax for Individuals
Select Form 1040ES if you are making an estimated tax payment. Estimated tax is the method used to pay tax on income generally reported on your Form 1040, 1040A, or 1040EZ that is not subject to withholding (for example, earnings from self-employment, interest, dividends, rents, alimony, etc.). Estimated taxes are generally paid quarterly on April 15th, June 15th, and September 15th of the current year and January 15th of the following year. If the 15th is on a weekend or holiday the payment is due on the next business day.
1040X 1040X: Amended U.S. Individual Income Tax Return
Select Form 1040X if you have completed and filed an amendment your previously filed Form 1040, 1040A, or 1040EZ, the amendment resulted in a balance due, and you are making a full or partial payment. If you are making an additional payment, select either "Tax Return or Notice" or "Installment Agreement" as the reason for payment.
Health Care (Form 1040) Health Care (Form 1040)
Select Health Care (Form 1040) if you are making a payment for Form 1040 Health Care Individual Responsibility, also known as Shared Responsibility (Line 61 of Form 1040, Line 38 of Form 1040A, and Line 11 of Form 1040EZ).

You may owe a Health Care Individual Responsibility (Form 1040) payment if you did NOT maintain minimum essential health coverage and your tax return resulted in a balance due.
4868 (for 1040, 1040A, 1040EZ) 4868: Application for Automatic Extension of Time To File U.S. Individual Income Tax Return
Select Form 4868 to make a payment for an Extension to File Form 1040, 1040A, or 1040EZ. If you make a full or partial extension payment electronically, you do not need to file Form 4868.
5329 (Retirement Plans or Tax-Favored Accounts) 5329: Additional Taxes on Qualified Plans (Including IRAs) and Other Tax-Favored Accounts
Select Retirement Plans (5329) or Tax-Favored Accounts (5329) only if you filed Form 5329 with a balance due separate from your Form 1040.

IRS individual tax form to report additional taxes on IRAs, other qualified retirement plans, modified endowment contracts, Coverdell ESAs, QTPs, Archer MSAs, or HSAs.
Civil Penalty Civil Penalty
IRS assessment of a civil penalty on individual or business tax forms. Includes frivolous tax return, tax fraud, trust fund recovery, failure to pay, failure to file and accuracy penalties.
Installment Agreement - If you have an installment agreement for your civil penalty as shown on your CP521 or CP523 notice, select "Installment Agreement". Proposed Tax Assessment - If you are making a full or initial payment for a proposed amount due based on a CP 2000, a Notice of Deficiency, or other proposed assessment to your return, select "Proposed Tax Assessment". Payments of this type may post in advance of the actual penalty assessment.
Other Amount Due - If you are making a full or partial payment on a civil penalty balance due notice and you do not have an installment agreement, select "Other Amount Due".

7. What are the advantages or paying through this service?
  • Lowest standard convenience fees.
  • Real-time confirmation of your payment. Your payment date and time are equal to the date and time you complete the transaction and receive your real-time confirmation number. The IRS will give you credit for that payment date and time although it takes approximately 5 - 7 business days to post your payment to your account.
  • Takes less than 3 minutes to process a transaction from start to finish.
  • Optional features such as recurring payments and email reminders allow you to schedule and manage future tax payments.
  • The convenience fee is tax deductible for qualifying individuals paying personal taxes and tax deductible for all business taxes.
  • You may be eligible for rewards associated with your payment method. Please check with your card issuer for eligibility.

Credit or Debit Card Convenience Fee Questions

8. What is the convenience fee for?
The convenience fee is charged by Value Payment Systems, LLC to cover the cost of processing the transaction. Fees are based on the amount of the payment or payment method and are shown after selecting your payment method.

9. Who gets the convenience fee?
The IRS does not receive or charge any fees for card payments. The convenience fee goes directly to Value Payment Systems, LLC for processing the transaction.

10. Is the convenience fee negotiable?
No. Value Payment Systems, LLC only receives a small portion of the fee. The majority of the fee pays for the transaction processing.

11. Can I deduct the convenience fee?
The fee is deductible for personal tax types for those who qualify. For business tax types, the fee is a deductible business expense (see IRS Pub. 529).

12. Will I be charged a cash advance fee?
No, your tax payment will be treated as a retail purchase and not a cash advance purchase.

13. Does the IRS get my payment method information?
No, the IRS does not receive any personal payment method data such as credit card numbers.

Tax Payment Questions

14.How many payments can I make?

Tax Type: Annual
Maximum Payment: 2 Per Year

  • Form 1040 Current Tax Return Payments
  • Form 1040 Prior Tax Return Years Payments
  • Form 1040 Proposed Tax Assessment / CP 2000/CP2501/CP3219A
  • Form 1040 Notice Current Tax Return
  • Form 4868 Automatic Extension of Time to File Payments
  • Form 5329 Retirement Plans
  • Form 1040X Amended Return Payments
  • 2014 - 2017 Health Care Payment - (Form 1040) Amended or Adjusted Return
  • 2014 - 2017 Health Care Payment - (Form 1040) Proposed Tax Assessment / CP 2000/CP2501/CP3219A
  • 2014 - 2017 Health Care Payment - (Form 1040) Balance Due Notice
  • Form 940 Current Year Balance Due Payments
  • Form 940 Prior Year Balance Due Payments
  • Form 940 Amended or Adjusted Return Payments
  • Form 943 Current Year Balance Due Payments
  • Form 943 Prior Year Balance Due Payments
  • Form 943 Amended or Adjusted Return Payments
  • Form 944 Current Year Balance Due Payments
  • Form 944 Prior Year Balance Due Payments
  • Form 944 Amended or Adjusted Return Payments
  • Form 945 Current Year Balance Due Payments
  • Form 945 Prior Year Balance Due Payments
  • Form 945 Amended or Adjusted Return Payments
  • Form 1041 Current Year Balance Due Payments
  • Form 1041 Prior Year Balance Due Payments
  • Form 1065 Current Year Balance Due Payments
  • Form 1065 Prior Year Balance Due Payments
  • Form 2290 Current Year Balance Due Payments
  • Form 2290 Prior Year Balance Due Payments

Tax Type: Quarterly
Maximum Payments: 2 Per Quarter

  • Form 1040ES Estimated Tax Payments
  • Trust Fund Recovery Penalty Tax Payments
  • Form 941 Current Quarter Balance Due Payments
  • Form 941 Prior Quarter Balance Due Payments
  • Form 941 Amended or Adjusted Return Payments

Tax Type: Installments
Maximum Payments: 2 Per Month

  • Form 1040 Balance Due Installment Agreement Payments
  • Trust Fund Recovery Penalty Tax Installment Agreement Payments
  • Form 940 Installment Agreement Payments
  • Form 941 Installment Agreement Payments
  • Form 943 Installment Agreement Payments
  • Form 945 Installment Agreement Payments

15. When will the IRS receive my payment?
Your payment date and time are equal to the date and time you complete the transaction and receive your real-time confirmation number. The IRS will give you credit for that payment date and time although it takes approximately 5 - 7 business days to post your payment to your account.

16. How is the payment posted to my account?
Your payment will post to your account based on the Social Security Number or Individual Taxpayer Identification Number or Taxpayer Identification Number provided.

17. Can I make a partial payment or use more than one card?
Yes, taxpayers can make partial payments using more than one card. You will need to complete separate transactions for each partial payment.

18. Will I receive a payment confirmation number?
Yes, taxpayers will receive a real-time confirmation number on the receipt. An email confirmation number will also be sent to the email address provided during the process.

19. What do I do with my payment confirmation number?
Your payment will post to your account based on the Social Security Number or Taxpayer Identification Number provided. However, you should keep a copy of the confirmation number with your tax records.

20. If I am married filing jointly, is my spouse's personal information required?
No, the IRS will post the payment to the social security number or individual taxpayer identification number entered during the transaction. For joint filers, please make sure you enter the social security number of the first spouse listed on the tax return.

21. Do I need to mail anything to the IRS once my payment is completed?
If you haven't already, you need to file your tax return or amended return associated with your payment. You do not need to mail in a payment voucher or any other payment information. payUSAtax will send all payment information completed through this website to the IRS.

22. If I make a Form 4868 Automatic Extension to File payment, do I have to file the IRS form 4868?
Once you successfully complete a payment and receive a confirmation number, your extension to file will be automatically granted for both you and your spouse (if applicable). Therefore, you do not need to file an IRS Form 4868.

23. Can I pay someone else's tax liability using my card?
Yes, the payment information may be different from the person owing the tax, bill or fee.

24. Will I receive points from my card type?
Card rewards and points are issued by your card issuer. To determine if you are eligible, please contact your card issuer.

25. Can I make a payment from overseas?
Yes, you can make a payment from overseas and it will be posted to your account in the same time frame as a domestic payment.

26. Can taxpayers filing form 1040 NR, U.S. Nonresident Alien Income Tax Return, use this service?
Yes, Form 1040 NR filers can pay taxes through this service. You should enter your Social Security Number or Individual Taxpayer Identification Number when prompted. If you have been issued an Individual Taxpayer Identification Number (ITIN) by the IRS, you may enter your ITIN in place of a Social Security Number.

27. Who do I contact to establish an Installment Agreement Payment Plan?
You must setup your Installment Agreement Payment Plan with the IRS. You must submit an Installment Agreement Request (Form 9465) to the IRS. Installment Agreement Request, Form 9465, is available at www.irs.gov, or contact the IRS at 1-800-829-1040.

28. How can I view upcoming recurring payments?
You can login to the My Account link on payUSAtax and select the profile link. Your profile will display your upcoming recurring payment schedule.

29. What would prevent me from getting a confirmation email?
All payments made through www.payUSAtax.com will get a real-time confirmation email. Some spam-filtering software may be configured to prevent the delivery of emails from certain addresses. To ensure receipt of your payment confirmation, any spam-filtering software should allow receipt of emails from confirmation@payUSAtax.com.

30. Can I verify a prior payment?
Yes, if you made a prior payment through this service you can select the "Payment Verification" link. Within the "Payment Verification" link, you will enter your prior payment amount and social security number or Individual Taxpayer Identification Number or employer identification number. Your confirmation number and payment date/time will be returned.

31. Can I make a second payment without having to re-enter all of my personal information?
Yes, if you made a prior payment through this service you can select the "Payment Verification" link. Within the "Payment Verification" link, you will have the option to view prior payments and select "make another payment" utilizing our expedited payment service.

Cancellations and Error Questions

32. What if I want to cancel a payment after I receive a confirmation number?
Generally, payments cannot be cancelled.

33. If my card declines, who should I contact?
Taxpayers should call the card issuer regarding payment decline errors.

34. Who do I call regarding amount of tax owed or other matters concerning the tax return?
You should call the IRS at 1-800-829-1040 to report any problems concerning the amount of tax owed or any other matter concerning the tax return.

35. What if I accidentally paid more than I owe?
In most instances, the IRS will refund an overpayment once the return is received and processed. An overpayment may be used to settle or offset an existing debt on the taxpayer's account.

36. What if I made a duplicate payment?
Please select the "Contact Us" link by clicking "Support" at the top of the page and notify us of your duplicate payment.

37. What if I paid the wrong tax type?
Please select the "Contact Us" link by clicking "Support" at the top of the page and notify us of the error.

38. What if my social security number or individual taxpayer identification number or employer identification number was wrong?
Please select the "Contact Us" link by clicking "Support" at the top of the page and notify us of the error.

39. I used your service and received a non-payment notification from the IRS?
Please verify your prior payment through this service by selecting the payment verification link. Within the payment verification link, you will enter your prior payment amount and social security number or individual taxpayer identification number or employer identification number. Your confirmation number and payment date/time will be returned. If your payment was successful, please select the "Contact Us" link by clicking "Support" at the top of the page and notify us of your non-payment notification.

40. How do I modify or cancel recurring payments or email reminders?
If you would like to modify or cancel your recurring payments or email reminders, you can do so by visiting www.payUSAtax.com and selecting "Login" at the top of the page. You will need to login to your account, and visit the profile page. Recurring payments can be cancelled anytime up to 11 pm ET on the day before your next scheduled payment.

Value Payment Systems

processing your request image

Processing your request..

Proceeding will lose all information entered. Press "Cancel" to stay on current page or "Continue" to return to the Home Page.


Value Payment Systems

processing your request image

Processing your request..

Proceeding will lose all information entered. Press "Cancel" to stay on current page or "Continue" to return to the Home Page.